Client Review on Master Printers

Feedback:

Master Printers was paid to deliver packages to an existing address that was properly written on the mailing address form. I did not pay to have people try really hard or do the best they could, although that is appreciated. When my packages were returned I was charged an addition, very steep, fee. As well as being told MY CHILDRENS BRITHDAY PRESENTS WERE BEING HELD HOSTAGE UNTILL I PAID THE FEE. No bill in the mail, no debate, no commom courtesy. After it was pointed out that no where on the receipt was there a statement of addition chrage for nondelivery/package returen BUT it was pointed out there was a small purple lamented sign on the back of the cash register, so look out for that. When everything was said and done it cost me well over $100 to NOT have my packages shipped, no services rendered. I was told the fee was being passed onto the customer from other larger shipping companies which may be the case. One thing I do know is I'm out over $100 and my children don't have their presents. In summation my money is much better spent using USPS or going to an actual fedex/ups location.