About - MontanaSky West, LLC

Overall Feedback:

Update 9/3/19: Chris reached out to me this morning to apologize for the miscommunication AND came out this afternoon to see if it was possible to get service to our address. (Currently, no.) So... updating my review to four stars because of the efforts made after a mistake to make it right. Thank you, Chris. We appreciate the time you took to call, come out, and follow up. Original 8/30/19 Three chances then you lose my business. Two weeks ago, using their contact form on their website, I asked if service was offered at my address in Libby. STRIKE ONE: I got no email or call back to answer my question. So, Thursday, I called and spoke to "Josh" because the service map on their website is not working. Josh said a technician could visit the address the following morning to see if service could be run to the address. I asked for a call or text so I would have a heads up before the technician arrived, and cleared my morning through lunch to make sure I was home. STRIKE TWO: I never got a call or text. STRIKE THREE: No technician ever showed up, AND I never got a call to reschedule/apologize for no show. So, nevermind. I will go with a company who wants my business, who cares about offering good customer (ie keeping their appointments and open communication). I expect better from a business who claims to have small town values.