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Last Updated May 1, 2024
Client Review on Most Wanted Printing, LLC
Feedback:
On Monday March 18th 2019 I went to Most Wanted Printing, LLC to have 15 sweatshirts printed for a group of friends for our High School Drumline Program. I went to Amazon and purchased 15 sweatshirts adding to a total of $261.24 and brought them to Most Wanted Printing, LLC and paid $152.50 to have them printed. I collected around $415 from those who wanted a sweatshirt to pay for the job in totality. I walked in to Most Wanted and was told the job was easy, and they needed a week to finish them and I paid the first installment of $75. A week passed and I called to check on the progress and was told the sweatshirts needed another day. On March 26th I arrived to pick up the product and found all the sweatshirts not even started. I was told to come back a few hours later and when I did they still had to take 40 minutes to finish. They were packaged before I could see them. I paid and returned to my car. Ryan, the printer, came back outside as he forgot to package a sweatshirt, quickly handed it to me and ran as fast as possible back inside. This is when I knew something was wrong. When I got home all 15 sweatshirts looked as horrific as the one Ryan handed to me. Horribly discolored, flaking, sticky and completely ruined. My friends were displeased and asked for a refund. When I contacted Most Wanted the following day, they agreed to write me a refund check ONLY for the services and told me to keep the sweatshirts, I DID receive this check. I was told to contact a man named Moxie Maxwell, who's role in the business I still don't know, to discuss the issue. When I called him he belittled me, asked to speak to "who I report to" (even though it was my own project and I'm 18 yrs of age), and gave me attitude when I expressed my disappointment/frustration that I had to now pay $261.24 out of my own pocket to refund my friends as they would not refund the destroyed sweatshirts, just the bad service. I emailed Moxie pictures of the sweatshirts as requested and a month later I still have heard nothing. I don’t recommend this business at all, stay away
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