Client Review on Mount Sinai Health System, Inc

Jaime Ioppolo

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Jaime Ioppolo

Negative Review

October 21, 2019

Reviewed on Oct 21, 2019

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I’m extremley upset with the experience I had the night of my father’s death on August 16th, 2019. I was given a package with my father’s belongings but his clothes and his phone were not included. I’m from Huntington and drove out to Queens a week later to try to get the rest of his belongings (which I was not informed that more of his belongings were still there, I don’t know why all of it wasn’t given to me the same night) and was told by Barbra Zimmerman “I don’t feel comfortable giving you his belongings”. Meanwhile the night of I wasn’t asked for any I.D or proof that I’m the daughter of the deceased, meaning his belongings which included money could’ve been given to anyone there. I then had to call back during the week and come back again just for them to give me his clothes and find out his phone was given to my dads girlfriend who my family does not speak to. It’s upsetting because they gave me such a problem to get my dads belongings when they’re legally only suppose to go to me but were quick to give my dads girlfriend his phone. Now I won’t be able to see pictures I was hoping to find etc. It’s upsetting that while mourning my father’s death I had to go back and fourth with the hospital trying to do everything the way they wanted just for his phone to be given to someone who isn’t legally allowed to have it. On top of all this, on August 16th while I’m in the emergency room crying about my father the workers are outside the room laughing and being disruptive. I’m so mad and upset that I was given such a problem just to revive his clothes and now I can’t do anything about his phone because the hospital didn’t take care of things the way it was suppose to be legally done.

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