Mount Sinai Health System, Inc
Client Reviews on Mount Sinai Health System, Inc
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The best hospital in queens
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I’m extremley upset with the experience I had the night of my father’s death on August 16th, 2019. I was given a package with my father’s belongings but his clothes and his phone were not included. I’m from Huntington and drove out to Queens a week later to try to get the rest of his belongings (which I was not informed that more of his belongings were still there, I don’t know why all of it wasn’t given to me the same night) and was told by Barbra Zimmerman “I don’t feel comfortable giving you his belongings”. Meanwhile the night of I wasn’t asked for any I.D or proof that I’m the daughter of the deceased, meaning his belongings which included money could’ve been given to anyone there. I then had to call back during the week and come back again just for them to give me his clothes and find out his phone was given to my dads girlfriend who my family does not speak to. It’s upsetting because they gave me such a problem to get my dads belongings when they’re legally only suppose to go to me but were quick to give my dads girlfriend his phone. Now I won’t be able to see pictures I was hoping to find etc. It’s upsetting that while mourning my father’s death I had to go back and fourth with the hospital trying to do everything the way they wanted just for his phone to be given to someone who isn’t legally allowed to have it. On top of all this, on August 16th while I’m in the emergency room crying about my father the workers are outside the room laughing and being disruptive. I’m so mad and upset that I was given such a problem just to revive his clothes and now I can’t do anything about his phone because the hospital didn’t take care of things the way it was suppose to be legally done.
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I walked into the Emgerency Room - In-take process- the staff was fast, made things simple, curious. Rolled in the ER medical area- my NURSE ERIC was Fantastic. He was very knowledgeable, sweet, explained everything as it was happening, and always checked to make sure I was well. The Unfortunate part was when I met Dr. Nahvi Farzon. He seemed completely uninterested in my symptoms or my case, spoke fast, seemed like I was wasting his time. Came across a bit rude and very arrogant. Brushed off almost everything I said. I went scared I was having HEART issues and he completely brushed me off. Needless to say VERY disappointed of his treatment after encountering such a nice staff and a beautiful hospital. Hospital 4 stars - Dr. Nahvi Farzon not even 1 star.
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Although they do make you wait before the doctor sees u but after the doctor sees you they do the treatment quickly and let u got as soon as possible.
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Vine a este hospital a que me quitaran los puntos de una sutura. La cual ellos mismo realizaron, y la atención del personal administrativo es de lo peor.. Siendo un hospital particular Talvez deberían esmerarse en el trato a la personas y entender que el salario que se les paga en Gracias a todos los pagos que hacemos los pacientes.
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LET ME TELL U SOMETHING. IVE BEEN TO ALOT OF HOSPITALS BUT THIS ONE TAKES THE CAKE. THEY ARE FAST AND AMAZING DR. JIMMY LEE IS THE BEST .
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Came in the emergency . I already dont feel well and for the staff to not have any patients with me what so ever seem like I was a bother to them, I most of giving them more work for coming to the hospital . The bad attitude Was unnecessary . From the security guard to the front desk to the nurse that check my pressure .
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Just came to the emergency..very bad attitude from the nurse in the entrance as if you coming to take her food wow very rude I will never ever come here even if I am dying .
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Really bad experience.I booked my appointment for the first time since I live in Astoria and thought it was convenient since it’s a hospital and has multiple choices; And I was wrong.My rendezvous was at 11:15 am so I showed up 20mn earlier to prepare myself for all the paperwork. I waited in the waiting room from 11:10 till 11:40 and no acknowledgement or whatsoever; At this point I just went to the receptionist who did my paperwork and asked her to cancel everything. I can’t trust in an establishment that it is going to make me wait for 25 mn and not showing any care.For that I will not recommend this hospital to anyone!
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Excellente experience. Thank you doctor Rodrigo J. Sequeria. You are very professional and very kind. Congratulations for your team and especially to Maggie and the medical assistant Carmen for their professionalism and quality of human beings.
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