Client Review on Mt. Airy Bicycle Company

Feedback:

Terrible customer service. I went in expecting this shop to become my new favorite store. I was looking for something very simple, a pair of 18” wheels for a non-bike project of mine. When I asked the guys at the desk about it, they proceeded to question my judgement, ask a bunch of unrelated questions, then tell me to bring pictures of my project in so they could “help” me. They would not sell me the wheels. I left angry, drove to Crazy Ray’s junkyard, and picked up exactly what I wanted in under five minutes. The wheels from the junkyard work great; go there instead unless you’re a snobby bike connoisseur who likes being talked down to.