Client Reviews on Nichelabs

    • 4.9
  • 34 Reviews

Most helpful positive review

0 people found the following review helpful

By Mike Smith Feb 07, 2019

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Most helpful critical review

0 people found the following review helpful

By Eric Williams Oct 07, 2019

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Feedback:

I contacted Todd of NicheLabs because I needed an ecommerce site for my music. I even met his team in person. They were very nice. We went over everything that was needed with functionality, design, everything for the site. We thought based on the positive reviews everything would go smooth. Todd and NicheLabs went several weeks over original timeline and still was no where near what we needed(which he admitted) So we wanted a refund, which they would not provide. We were very patient and tried to understand. So Todd offered a discount to finish the website, which now went several months over another timeline but wasn't complete. Now I'm almost a year for something that was intended for around 6 weeks. Then all of a sudden it went to another person of NicheLabs managing the project. Communication was not swift. There were still things in the contract we needed resolved but never was finished. So we were left with an ususable site. We paid several thousand dollars, with NicheLabs refusing to fix the issues or give any refund. With doing business, I believe in ethics. I couldn't have the heart to do this to someone. What bothered me is the smiling in my face after we said we had issues with other developers not doing the work and he promised not to do that. But he did. Never received the website. Never received any money for work not complete. I remained cordial the entire time and never heard back from them.

Feedback:

As the owner of NicheLabs it might be a little biased to rate my own company, but I'm going to do it anyway. I'm proud of my staff and can't thank our clients, partners and vendors enough for all of their referrals and dedicated service throughout the past decade. Here's to another decade of phenomenal digital marketing and website design services!

Feedback:

For almost a decade, I have used Niche for SEO and website design and have been pleased with the quality, responsiveness and ease of collaboration. Two thumbs up!

Feedback:

I have been working with Todd and Niche Labs for a number of years now, they built and manage my website and originally designed my professional logo. I would recommend their services.

Feedback:

I really enjoyed working with Todd and Allen, they delivered on time at a competitive price. They were quick to respond to my inquiries.

Feedback:

I've worked with Todd & several members of his team for close to 10 years. They have been very flexible with my tight deadlights & budget without sacrificing quality. I recommend them without hesitation!

Feedback:

Nichelabs has been a go to for my family and I for various services. We have used them for hosting and building a site for e commerce needs as well as for a portfolio viewing. They are responsive and very professional. Highly recommend.

Feedback:

NicheLabs knows what they are doing. They are experts in web optimization, SEO, and helping you to market your business on the web. I recommend them for your digital marketing partner.

Feedback:

1st class company... and easy to work with.

Feedback:

NicheLabs did a fantastic job designing my web page for my residential painting business. I was very satisfied with both the customer service and the finished product itself.

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