Noblesville PackShip - FedEx
Client Reviews on Noblesville PackShip - FedEx
Feedback:
Extremely rude. The only employee that seems to work there just acts like he hates his job and is just very rude.
Feedback:
Horrible customer service. Rude. I called back to ask to speak to the manager or owner to convey that I am driving 10 miles to 96th street to buy services from them due to the poor customer experience. Employee that answered the phone both times refused to give me a contact for the manager/owner.
Feedback:
I've very rarely experienced such poor customer service. I asked them to ship a package, and advised it needed to be there in 2 days. (Shipping on a thursday, needed to be there sat). The person behind the counter kept trying to get me to ship it overnight, and when I asked why, he basically yelled at me that Fedex ground doesnt deliver on saturday. Found out later that home delivery does in fact deliver on saturday. I walked out. Not doing business with someone who would get angry at a customer over such a trivial matter. And they were wrong on top of it. Do not recommend.
Feedback:
I needed to ship a prescription medication internationally, and this came up as the closest location for "FedEx". While the staff were friendly and I had no issues shipping it (which cost $120+), the package has become delayed at customs due to not having all of the required information with it. When I tracked the package today and saw this, I spoke to FedEx customer service directly to find out what we needed to do, they told me we need to provide a copy of the recipient's passport and prescription. The customer service rep apologized that I wasn't told this when I shipped it, and advised me to only use an actual FedEx location when shipping internationally.Unfortunately, my father-in-law's medication was supposed to arrive to him today, and now we have to contact him and track down these items - who knows how long it will take. I would have expected a shipping business to be aware of what they're doing when shipping something as important as medication, and make sure everything was done correctly so it would arrive on time. :(
Feedback:
The owner of this place is most unfriendly customer service person I have ever met. He gets extremely irritated if you ask any questions about shipping your package or ask for a receipt. I can't believe that FedEx lets him be a drop off location. I drive 20 minutes in the Fishers at least I know that I can ask questions and feel comfortable with what I'm doing. Don't recommend it all
Feedback:
I went in there with a Fed Ex Corporate Account number to have them box and ship something. The thin dark haired guy working told me he could not help me. I went to 96th Street and got serviced right away, no problem. I will not be back here, ever!
Feedback:
I found this to be one of the most deplorable, rude customer service fed ex businesses I have ever been. I will never go back and will drive out of my way to avoid this Pack & Ship. Does not deserve the business, and is totally unprofessional. Does not even one star! Horrendous!!!!! Had to give one star to post.
Feedback:
Called them to ask a question and they where very rode and unprofessional on the phone and the prices are a bit steep. If you plan on needing services like this go somewhere else. With better customer service.
Feedback:
Great experience with this place. Worked with Dean for about 20 eBay sales and Counting. Awesome to do business with. Great packaging and shipping service. Put in reply from your customers positive
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