Client Reviews on North Bay Computer Services Inc.

    • 4.2
  • 17 Reviews

Most helpful positive review

0 people found the following review helpful

By Gerry Gooderham Sep 25, 2019

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Most helpful critical review

0 people found the following review helpful

By Andrey Zolotay Oct 09, 2019

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Feedback:

Hello NBCS!AJ and Jamie from NBCS were just here at Mattawa Hospital on a call to repair 2 printers which they did confidently, in a quick manner, communicated in an excellent way and most of all carried themselves professionally and what charismatic personalities!Bravo NBCS for hiring great staff...

Feedback:

After servicing, my touchpad and the system indicators stopped working. Unfortunately, I realized that after a couple of weeks, so I could not bring it back right away. I decided to open my laptop’s back lid and I found there a couple of disconnected wires. My headache cost me 50$... Unprofessional...

Feedback:

Quick , professional and friendly . Very helpful and knowledgeble

Feedback:

We went in to get our iPad fixed. Screen cracked but still working. They required a $50 diagnostic fee before they accepted it. ?screen is cracked, there's your problem. Okay, my wife paid the fee. No issues arose on the "diagnostic screen."Get a call later, apparently the ipad couldn't be fixed. Went in to pick it up and the thing was in like 5 pieces, screen completely shattered, completely non-functional. We lost pictures and videos of our kid that were on it. They did not let us know that this was a possibility! To top it off I got a parking ticket out front while I was there trying to get our busted ipad back from them for the 5 minutes I was in there arguing with them! They were less than apologetic or sympathetic the entire process. They wouldn't even give me back the ipad because I wasn't listed on the intake form, but my wife was too angry/upset to even come in. We wanted to support a local downtown business, that we have actually used in the past with success, but this experience was absolutely terrible. I wouldn't trust them, or at least be aware that a cracked screen repair can result in a complete destruction/unusable device that they charge you $50 for.

Feedback:

No one to look at computer, want you to leave it for diagnosis and would have has to wait too long

Feedback:

NBCS is a great company! Their ability to quickly modify their staff schedule to accommodate urgent needs is excellent and well appreciated. They have technicians that can work in industrial environment and self-motivated. I strongly recommend them! The owner is easy to deal with and very understandable of needs.

Feedback:

Amazing service and knowledge. I was having difficulties building my first Gaming PC I brought it in. They went above and beyond assembling it. They even took the time to properly manage all my cables making my computer neat and functioning to its full potential. I couldn't be happier as a customer I know where to go from now on. Thank you North Bay Computer Services.

Feedback:

They have done everything we asked and more. Ontario Search And Rescue Volunteer Association can't say enough about the computers and service that was provided. First rate. Thank you Yann for your time and expertise.

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Quality work. Quickly done.

Feedback:

Great company and extremely knowledgeable employees! Thank you so much for all your help and support! Thank you Yann!

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