Client Review on Online Northwest

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We are fortunate to live in an area where Online NW installs fiber! We had major issues with CenturyLink, from having installation issues to promising fiberoptic speeds and then having significantly disappointing results. With Online NW, we've only had a good experience. The speeds are exactly what's advertised, the customer service is excellent, and even the intallation crew is the nicest group of guys. We only had one issue; on initial installment, the fiber line had to come up out if the ground to go under the house. I was worried at first because we had got a new puppy and thought he may chew on it and potentially hurt himself. After putting our BBQ in front of it, we assumed it would be fine. About 8 months later or so, our big dumb pup got his was back there and chewed right through it!! We called Online NW and they came out as soon as possible. They dug a trench around the house, reinstalled the line out of reach of the dogs yard, and were still incredibly nice about the whole thing! Thank you guys, we appreciate the service!