Client Reviews on Outbrain, Inc.

    • 2.6
  • 5 Reviews

Most helpful positive review

0 people found the following review helpful

By David Markovich Oct 16, 2019

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Most helpful critical review

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By Mike Lierman Oct 16, 2019

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This company is responsible for many of the "NYC Police Hate This One New Trick!" and other garbage. Deceptive and dishonest compay.

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I ran a small campaign for a couple of days and according to Google Analytics the bounce from their traffic was 94%. I am showing a screenshot of the traffic sources. I have never heard of most of them - They have 717 publishers, if you're going to roll the dice with this company, do yourself a favor and go through them all and turn off the ones you do not want. The software tells you a lot but really gives you nothing. You can not see what your ad looks like. This company seems to be smoke and mirrors. Lots metaphors and industry jargon that produces zero!

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Had the absolute pleasure of working with Outbrain. They are one of a kind company in the martech space.

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Seems like good place to work

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Scam artists at their finest ! I was intrigued by their platform with a free $100 incentive. I decided to give it a try. I set my budget to $100. After 3 days, I realized my credit card had been charged and the campaign was running $100/day. I contacted their customer support to advise about the mistake as soon as I saw that. I was offered no help or solution, their response was "sorry your experience wasn't a great one." Of course it wasn't, I got hits but the bounce rate was 96% and no leads generated any serious potential customer. The leads are likely per-programmed bots that click on to your site as Google Analytics showed some odd information about these "users." I honestly think if I uploaded a video of me flushing the $362 I paid down the drain it would have yielded more quality leads. There was no confirmation about estimated total spend, etc. It seems to me they deliberately try to not be transparent to. Service gives the DMV hope for customer service of the year award. These guys are unprofessional and don't care about retaining clients. Their unwillingness to work with me on this mistake tells me their platform is nothing but a scam. I run a business, I know they have to make money too, but no solution was offered. DO NOT USE!

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