Client Review on Pace Water System, Inc.

Feedback:

Usually a good utility, however, today they shut off the water to my house for routine maintenance with no prior notification. My wife happened to be in the shower when the water stopped. I called customer service to see why we weren't notified and was told they have a right to their property and are under no obligation to notify homeowners prior to shutting off their water. I am a good customer in good standing and this is unacceptable. Customer service was impotent and unhelpful.