Client Reviews on PC Med Center

    • 4.8
  • 30 Reviews

Most helpful positive review

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By Michael Glusko Aug 19, 2019

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Most helpful critical review

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By Richard Mack Oct 19, 2019

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Dan in customer service has helped me several times with computer issues I've had. Great service and reasonable pricing. Recommend.

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These guys solved all of our problems in the office. We had serious network issues with computers not connecting and all is resolved. They also got some old printers working that we thought were hopeless. We love PC Med Center!

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They stink, if you want to wait a month for a hard drive replacement. I have been screwed!!!!!!!

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I met Elliot from PC Med Center a couple of weeks back at the local post office in Harriman, New York as he was getting in his Business Work Van. His beautiful advertised vinyl wrapped vehicle made me curious to strike up a conversation with him and ask some questions about his business. I’m the owner of a small business in the area also. Elliot was extremely friendly, kind, and so professional too. We both exchanged our Business Cards to each other. Less than one week later he followed up with a phone call to me to ask if I would like to stop by his store to discuss some of the concerns that I had about my current website. Then, about a week later I had some major issues with my website so I quickly called Elliot yesterday before the store opened and left a message that I wanted to stop by immediately as soon as he was open. I quickly drove over to PC med center as soon as the store was open yesterday and Elliott was so extremely kind and started helping me immediately to go over things. While I was at the store yesterday with Elliot I really admired how helpful he was to everyone else that came through his front door as he was assisting me. Elliot runs a great business in Monroe, NY and is a true asset to our Community. I look very forward to working more with Elliot in the near future as his expertise is outstanding. Thanks again Elliot for assisting me in my time of need.

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I had a major issue with my work laptop recently, during my busy season. Need-less-say, seeking repair services at a time like that is stressful. PCMed could not have been more helpful in diagnosing the problem and getting the PC back to me as quickly as possible. Although the first attempt to repair did not solve the problem, they stood by their work did a complete restoration and all is well now. The turnaround time was more than adequate considering the work involved. The staff also provided updates along the way. If you find yourself in need of expert computer repair, I highly recommend PCMed.

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Got my MacBook Pro serviced in only two days! Super fast and professional service and I appreciated the updates I received by phone/email. Great shop don’t hesitate to bring your computer here.

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The staff at PC Med are great. Whether you have computer knowledge or not they are always patient and willing to answer your questions. I was in need of a service call for a complex network issue at home and the tech was able to fix it quickly and efficiently. He even noticed and resolved another issue I wasn't even aware of and the price of the service call was extremely reasonable. I would absolutely recommend PC Med to anyone.

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PC Med Center worked diligently, and successfully, to repair my son's phone. My son had almost two year's worth of pictures and videos on his iPhone that he couldn't access because the phone would not power on - unfortunately, he had never backed-up/stored this content on iCloud. We took the phone to an Apple store and they told him, based on the symptoms, that there was nothing they could do (basically, that the phone was beyond repair). Desperate, and as a last resort, we took the phone to PC Med Center and they were able to repair the phone! In addition, they helped back-up his pictures/videos on iCloud. The relief this provided my son and my wife was priceless! Thank you PC Med Center!!!

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My laptop would not start, and I brought it to PC Med Center. After taking the hard drive out, Dan installed a new, faster, better one into the computer, and it crashed. He then put in a refurbished drive, and the same thing happened. He spent many hours trying, unsuccessfully, to extract the data from my original drive, and the whole thing turned into a total loss for me. Even after all of the time he put in trying to fix it, he did not not charge me anything. He also set me up with a data recovery firm who might be able to help, along with with a discount code and free priority shipping. I can't recommend PC Med highly enough. I wouldn't ever go anywhere else again for computer repairs. Friendly, caring, and professional staff. We need more like this company in this world! I would give them more than 5 stars if I could.

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We've worked with PC Med Center for years and can't say enough good things about them. We highly recommend them.

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