Client Review on Penn Medicine

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If I could have given no stars I would have. Please for your sake don't use Penn Homecare - Hospice they are the worst. I would not recommend them to my worst enemy. They are arrogant, especially when you have a parent that is on their death bed and you are waiting for hospice to show up and they never do. A call was made to see where they were and they answered very rude. They were suppose to be there to bring the oxygen to help my Mom have an easier time as she takes her last breath. That never happened. No oxygen was ever brought up. She struggled to breath and I am sure painfully. But that didn't matter to Penn. Then my Mom passes away and we had to wait 3 hours to have a nurse from hospice show up to pronounce her deceased. 3 hours of sitting in her apartment with my Mom dead until someone shows up. The long and short of is that they do not have the team to take care of anyone. And they really don't care. DO NOT USE THEM!! We are sorry we did.