Client Reviews on PixelBit
Feedback:
I have NEVER in my life received SUCH bad service. One attendant ignored me completely, another decided to end his shift in the middle of my transaction because his hours were done - and the final person seemed like he was purposefully taking his time despite the fact that there was a line of about 20 people behind me. I've never seen someone put tape on a box in such a slow manner, it was reminiscent of the Sloth at the DMV in Zootopia.I was the first person in line when I arrived, and yet for some reason I was there for OVER AN HOUR. During my hour, only dirty looks from the staff and no smiles. I never want to go back there and hope I never have to. I'd rather pay more and drive over to FedEx down the street. At least at FedEx I feel like a valued human being.
Feedback:
I have been here multiple times, and the people working there are always incredibly friendly and helpful. I was even able to call and have someone check whether my PO Box had any mail in it, as the USPS's Informed Delivery service was down.
Feedback:
Simply: Awfull. I am a new business owner in the city and have not been able to receive a single mail or package for 7months now from USPS. Both FedEx and UPS have adjusted after a month of troubles and am good there but USPS has refused to help. Apperently last owner has forwarding set up and even thought they moved out 7 years ago(Bulding was empty since) someone at that company is still paying the bill therefore all my packages get sent to them. I have proof of ownership, but USPS won't help and says last owner has to cancel. HOW Can someone else make decisions for my building and my mail???? Doesn't make sense.... Met 3 different supervisors and still no solution. Even tried Customer Service via phone but wait is ussuay 2.5 3 hr and no help.
Feedback:
Never had any problems here after 30 years living in Framingham
Feedback:
They have a hard time getting mail into the correct mailbox. Mine is clearly marked with the street number; my neighbors is not marked. Important mail keeps getting mixed up and I do not get it all back. Went and complained to the supervisor. He couldn't have cared less. Next step is filing court papers.
Feedback:
Never EVER pay guaranteed service. They wont guarantee anything and try to get your money back after to see how painful it is. They sent my package to canada and lost it. I had receipe and supervisor didnt want to refund me saying she cant do nothing about it. Very rude and not a bit interested in helping.I lost my phone 700 dollars plus 45. Nasty service.Would be easier to give to some fisher and ley they deliver by boat.
Feedback:
I love the extended hours. Yes it's a busy counter and you have to wait sometimes. That's ok unless you want to pay even more for the mail. I have never had a spot of problem here or with any counter service from USPS. No I do not get a McSmile but I am really beyond that; I need the package delivered, and they get it done. BTW I used to be a UPS driver and occasional counter worker and we never smiled there either.
Feedback:
Welcome to 2018. 2018 minutes of waiting and 2018 different ways of attitude is what you will find her. Wake up, customer;s service is here. and it is here to stay.
Feedback:
This mail people are the worst ,can't deliver simple packages and too many times packages get lost and blame the customer, they need reliable competent staff !!
Feedback:
Unfortunately no smile at this post office. The service is extremely slow and unfriendly including the manager. If you need to have things done efficiently, please avoid this place.
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