Client Review on Plaza Research

Feedback:

Did a 2 Hour study for them 3 weeks ago and we were promised a $150 Luckys gift card. We were given a gift card that had a $0 balance on it! Luckily I got another person in the study’s contact information so I could find out if his also had a $0 balance and he did. We were told that Luckys would leave a replacement gift card at the store with a manager but then they called us back a week later to say they would mail it to us and here we are 2 weeks later and nothing has been mailed. The other person in the study said he called and they claimed that Luckys would be emailing us which was never communicated to us and that he is the only one who has called to say he didn’t get it! Not true! So today I called at 6:45pm, 6:50pm, and 7pm and no one is answering even though their hours are until 9pm! Not sure what is going on but my time is NOT free. I hate that I have to write a bad review for them but I have not had this issue with any other research company.