Client Review on Potomac Psychological Center

Feedback:

I like the doctor my son sees, but the front desk is Horrible. Twice I have not been able to make an appointment while in the office because their system is down. When I try to call and make an appointment, either no one answers and it goes to voice mail, or it just goes straight to voice mail. I leave a message but no one calls me back. One time we came in and the person checking people in was on the phone and indicated that I should sign in and have a seat. I did. In the meantime 4 more people walked in by the time she got off the phone. She took all of them and never called me back up. I had to go stand in line with everybody else for fear that more people would walk in and get helped before we did.