Client Review on Publix Asset Management Company

Feedback:

The store itself is fine. Typical Publix experience. The deli we have had issues with. Three times now we've had a call ahead sandwich order (45 minutes, so plenty of time to prep) and had the sandwich not be ready because the deli ran out of ingredients and didn't bother to call us before arrival. Both times they "couldn't find the number" despite them calling on multiple occasions prior to these incidents. It would all be fine if they had offered anything substantive for the error, but all you are met with is "what else do you want?"... and that's even from the manager. Stay away from the deli if you want great customer service experience.