Client Review on Publix Asset Management Company

Feedback:

PLEASE FOR THE LOVE OF GOD GET SELF CHECKOUT. Used to love this store, but there is simply no way to check out of it efficiently for a busy person. The deli was half an hour late with my online order today. On Saturday, I had ice cream, just one thing to buy. There is no way to check out without waiting for at least one and usually more than one person in front of you with a huge cart to check out. They don't enforce the 10 items or less rule, their cashiers are painfully slow and they almost never have more than 3 check-out lanes open, forcing people with full carts into the 10 items or less lane, where they form a maddening logjam. Meanwhile, they are paying employees to stand aound waiting to offer to roll your cart out for you. They are so slow when they roll the carts out that I don't have time to let them help me . They don't help, they just slow me down. You'd be better off using those paid positions to open another checkout lane or in the deli, where lines jam up because there aren't enough employees. I left my drippy ice cream where I was standing and walked out in total frustration. Lately I'll go out of my way to avoid Publix. It's painful.