Client Review on Reptile City Online Pet Shop

Feedback:

Ordered an iguana on June 12th and didn't receive the animal until August 22nd when I was guaranteed 30 day shipping. Iguana arrived covered in shedding skin and with bad temperament that alludes to signs of abuse and neglect, including graying skin; which is a serious issue. Very bad customer service, even argued with me over the phone with a very aggressive tone when I called and inquired as why shipping had taken so long.No attempt was made to rectify this after repeated calls. Animal wasn't shipped until I threatened to alert the authorities as they had already accepted payment.I hate to do this, but I would never want them to treat another customer the way they treated me. And I feel really bad for this animal. It was obviously mistreated before it came to me. But I will be keeping it to show it a better life. Order at your own risk.

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