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Last Updated May 1, 2024
Client Review on Retrieval Masters Creditors Bureau, Inc.
Feedback:
This is a Debt Collection Agency. All the idiots complaining about fees and threats are either malicious, ignorant, or just salty because they refuse to take responsibility for their debt. First off, Ive been to their office and know several people who work here, and I know first hand there's no way that anyone threatened to kill anyone over unpaid medical bills. If that was true, you'd have a huge lawsuit on your hands and the employee would be fired and probably arrested (not to mention it'd be all over the news, everyone hates debt collectors). To the other idiots complaining about fees for EZPass, those aren't set by the collection agency, they are set by EZPass, so go complain to them about it. Or better yet...PAY YOUR BILLS ON TIME AND YOU WONT HAVE TO DEAL WITH DEBT COLLECTORS! It's not rocket science folks. Of all the debt collection agencies I have had experience with, this one is by far the most pleasant and respectful. Their employees are patient, kind, and understanding, frequently going out of their way to help customers eliminate their debt. The call center agents are often abused verbally by customers they call, while they are just doing their job, and you wouldn't believe the threats and insults they get from customers who are mad about having to pay their bills. It's not the employees' fault that you are in collections, and they can't just wave a magic wand and make your debt go away. There are easy ways to dispute a debt if you believe it is unjustified, and if you think this company is doing something wrong then I highly suggest you contact a lawyer instead of posting misguided complaints on Google Maps. Also, to the person claiming they call all day and night, well there is a little something called the FDCPA, and it states that debt collectors cannot call before 8am or after 9pm. They can't call you repeatedly, they can't call your work, they can't call your cell, and if you ask them to stop (in writing), they will stop. If any debt collector violates the FDCPA, then you should be jumping for joy because you could then sue them and get paid. Seems to me like most people commenting here just want to complain and not pay their bills.
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