Client Review on Retrieval Masters Creditors Bureau, Inc.

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My wife had a baby back in july of last yeae, and unbeknownst to us, had labs drawn without our consent and sent out. Apparently this was not cover by medicaid, which she had to be on at the time, and to our surprise, we recieved a letter in february saying our account was in collections. We promptly paid it but then found out they just placed a negative remark on my wifes credit today, even though it was already paid. Checked on it and found that not only was the remark wrongly placed, it was placed for over 1,000 more than the debt amount. Called the company to dispute and they told me the best they could do was wait 60-90 days till it updated on her credit report. This is a lie. They can take it off in 5 mins... then when i asked to speak with a supervisor they repeatedly put me on hold for up to 15 min before answering and hanging up. Challenged the report with the credit agencies and will be filing a fraud investigation. Im sorry for anyone that has to deal with this company.

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