Client Review on Rolling Oaks Utilities, Inc

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The Office Manager, KAREN, is totally rude and will argue, as if her office NEVER makes a mistake!! I was told when you walk into the office and pay your bill, by check, your check is "IMMEDIATELY PROCESSED THROUGH YOUR BANK!!" NOT TRUE!!! I paid my bill, IN PERSON, the day before it was due, at 12:45 PM. The check was NOT processed until the NEXT DAY!! Pay your bill on the due date and if it's a Friday, it will NOT be processed until Monday, then you will be told "YOU PAID THREE DAYS LATE," and then you will be charged a late fee!! Stamping your receipt "PAID," means nothing, to the Office Manager. I was told "that doesn't prove you paid it on time!" ALWAYS have them put the DATE, TIME AND THEIR INITIALS, on your receipt!! This place needs to be INVESTIGATED by the State of FL. We should all complain, to the appropriate government agency, that regulates their office. I have been a homeowner for over 40 years and I have NEVER dealt with such an INSUFFICENT OFFICE AND SUCH AN INEPT, RUDE STAFF!! BEWARE!!