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Client Reviews on Your Marketing Partners
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Worst building management I have ever dealt with.Turning The Chrystie into a frat house and can't solve basic living conditions problems in months.If you are considering an apartment they manage - stay away.
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Hello,My name is Marti and I lived in the AIRE, under rose associates management for 5 years. This management company is the best in NYC. If you have any issues with your apartment, the company will respond within an hour and fix the request immediately. Moreover, Rose is beyond professional in how it handles working with you. They are accommodating, professional and nice people to work with. I worked specifically with Brian at Rose and he was so helpful in responding to all my requests, concerns and questions.If you are thinking about living in a rose associates building, truly look no further. I am so beyond pleased with how Rose handles any situation, whether it's a complaint or a request. They always make me happy and do right by their tenants. Now that I am looking to move apartments, I am only focusing on Rose run buildings. They are that good!Thanks for being amazing Rose associates!
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They don’t even deserve the one star . Ridiculous and as poor service as it ca be
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I would not rent an apartment from rose associates. I did and now disappointed.
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Terrible customer service and utterly incompetent staff. Want to get transferred around to 5 different representatives over 65 minutes and get nothing done? Work with Rose. #moneysuck
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I enjoy working with Joe at Rose Associates. Joe is knowledgeable, responsive and efficient. He gave great advice on how to get the unit ready for rent, listed it promptly and provided accurate and attractive descriptions. Unit was listed for 1 day and rented out on day 2. Very impressed with their efficiency. Thank you Joe and everyone in the office!
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I worked with Dace and Joe and the whole crew for three years while renting our home through Rose Associate. I could not have predicted as good of an experience as we had with them. They took care of us through the good times and through the tough times that come being a landlord. I really appreciate all the hard work and at very reasonable rates as well. My tenants likewise had good experience in their capable hands. I highly recommend Rose Associate as what must be the best property management group in New York!
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Can't comment on all the employees of this place, but Robert Snailer is a unethical thief who doesn't even have the common courtesy of responding after cashing our check 3 months after we asked him to void the check due to the lack of response from him. Our mortgage broker never received all the required documents and we ended up killing the deal. We were already frustrated with his lack of professionalism, but this shady individual decided to cash our check 3 months after the fact is just borderline criminal, and he completely ignored all of our attempts to contact him. Granted it's only $175, but this type of behavior has no place in the industry. We will be escalating this and make sure he does not do this to anyone else. Rose Associates, if you are reading this and if you care about integrity of your company, please investigate Robert Snailer.
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Warning! I applied for a 1 yr rental almost 2 months ago for a Rose-Associates run building. I never get any answers to phone calls/e-mails and now that I'm simply trying to get my money back to move on, still no answer! I just want my money back so I can be made whole and move on. Looks like I will need to involve regulatory agencies or the authorities. (Just want my money back in full and will gladly delete this review!)
Feedback:
The corporate office, especially accounting is useless. They don't respond to emails and frequently get billing wrong. They never apologize and provide little to no service. Communications are a joke and they seem to restrict the guys who work in the building from being able to communicate with residents easier. I am frankly very surprised that a luxury condo would hire this company. No customer service approach at all.
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