Santa Rita Ranch
Client Review on Santa Rita Ranch
Feedback:
They sold us on the idea of Ranch Style living and I'm excited to see what comes of it. However, I don't know in the end how "Ranch Style, " it will be when 6K homes are built.... All events hosted so far are community centered and I like that. They can be a bit unorganized, however, I'm hopeful in due time they will get it right. The Easter and Christmas event were both let downs. I'm rating a 3 because of the home builder we chose (Highland Homes - Do not recommend), the fact that the "Master Plan" has changed two times in the year we've lived here (and I'm sure it will more so), and it seems like they (Community) only care to take care of the property before a big event (Model Home Tours, etc). When we purchased our home the plan was to have 80' lots in an adjacent section and now they are cramming "garden homes" into 40' lots. I understand the market changes but they literally cut the lot size in half. Second, we purchased in SRR partly due to the diverse home builders and our section (street) was a mix of Highland and Wilshire. Well, now Highland purchased the two lots across the street from us and our cul-de-sac will now be all Highland with the exception of one home. I don't understand how SRR allowed this to happen. We did our research and decided to go with Highland Homes because they were a reputable home builder and had great floor plans. Well let's just say from the moment we signed our contract we never were able to get a straight answer, they move people (sales, project managers, warranty guys around almost monthly so you are NEVER dealing with the same person) very frustrating. We were told they were/are shorthanded mostly due to how big they got so fast, but that was the excuse and honestly their problem not ours. I thought maybe it was just our home but after five other neighbors moved in and had same issues I realized it was a systemic. I know this post is not about Highland so will keep the focus on SRR. The entrance is lovely and shows really nice, but our cul-de-sac has not been landscaped the entire year we have lived there, the "trails" go un-mowed for months (maybe this is their idea of "Ranch Style," living) and by trails I mean the areas inbetween the homes, they put some half wall in our cul-de-sac with terrible metal arches? and I've spoken to other people in other sections who complain they just don't keep up with the landscaping inside of the sections. Will post pictures at a later time. If I was rating Dick Cowan (Property Manager) soley, I'd give him five stars for his response time, willingness to listen, professionalism, and authenticity.
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