Client Review on sarahcarejt.com

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I would give less but I am unable too. This company just switched over to Care of America, I’ve only been there a month as a client and I’m leaving! My care was cut off without even speaking to my service coordinator. My aide was told to just leave because of a billing problem, oh and also told they would be terminate if they continue services for me who’s my brother! Why can’t he provide services I’m a 70 hour patient a week for a reason. I’ve left messages no response called the supvr no response. My case manager was very rude and lacked customer service skills, no empathy told me it was about the money, my response wash it’s about the clients needs she was so heartless. I’m also a fall risk so why can’t my brother help me?!? On his time!!!! Then after she hangs up on me because, I couldn’t understand how things went the way they did! Totally wrong and bad services so if I was a stroke patient they would have left me in my pamper all day, just the thought pisses me off, what if I had no one else in my city to help they simply didn’t care about my well being...I wouldn’t recommend this company to anyone also the person that comes out just shows up with no announcement and told me disturbing things!