Seagoville City Hall
Client Reviews on Seagoville City Hall
Feedback:
City utilities and billing exist in the dark ages. Customer support is some of the worst I've ever experienced. I paid my utilities in person on the 5th of July, believing that it would be paid in full, up to current. 3 weeks later, my water is turned off due to failure to pay my utility bill, that I'm now being told was due BY the 12th.How can that be possible, if I came in and paid the ENTIRE bill, IN PERSON? I can only see this if the office is being corrupt and angling for late charges and disconnect/reconnect fees.8/29/18Again, water has been disconnected. All bills paid in full, and are up-to-date.Latest billing statement shows current bill due 9/12/2018 - auto-draft scheduled payment, 9/12/2018
Feedback:
(Translated by Google) I have no problem with the service!But if one of the women who work there, does not have the mode and charisma to attend. Normally I do not go there until my service is turned off but the times that I have been touched, I tell him first of all if he speaks Spanish and he answers me if in English and he repeats me again that he can help me (in English) and he attends as if he were angry. The last time I spoke with her on the phone and that was her way of serving me, which until the end sarcastically thanked her "for her kindness".The truth my advice, if they are in a place where they do not tolerate people or treat less than we do not speak English because think well if they are in the right place of work!Sonrian be friendly, nothing is taken away, on the contrary!(Original)Yo no tengo problema con el servicio!!Pero si con una de la mujeres que trabajan ahi, no tiene el modo y el carisma para atender. Normalmente no voy hasta ahi apagar mi servicio pero las veces que me a tocado que me atienda, de primera le digo qu si habla español y me contesta que si en ingles y me vuelve a repetir que en que me puede ayudar(en ingles) y atiende como si estuviera enojada. La ultima vez hable con ella por telefono y asi fue su manera de atenderme, que hasta al final sarcasticamente le agradeci "por su amabilidad".La verdad mi consejo, si estan en un lugar donde no toleran ala gente o tratan menos alo que no hablamos ingles pues piensele bien si estan en el lugar correcto de trabajo!!!Sonrian sean amables, no se les quita nada, al contrario!!!
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