Client Reviews on Service Tech LLC

    • 4.2
  • 15 Reviews

Most helpful positive review

0 people found the following review helpful

By Barbara Garrett Oct 21, 2019

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Most helpful critical review

0 people found the following review helpful

By Katie Vineyard Oct 21, 2019

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It was great having computer service tech close to home. I need my laptop for business. Other places were going to have to send off my laptop for 2 weeks or more. Lance ordered the part I needed and had it fixed in less than a week. He is reliable and affordable.

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Wouldn’t take computer anywhere else.

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Very helpful

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Went to get my laptop fixed a couple months ago. Turned out it needed a new hard drive. The day I took it home it stopped on me so I went back to get it fixed and then 2 months later it stopped working again! I'm asking for my money back.

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Good place for computer repair and any other tech support work. Timely and Professional.

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Promptly hooked me up with the parts I needed at an amazing price. Thank you :D

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I brought in a laptop that wasn't working properly. Service Tech restored the factory settings, which erased a lot of what I had on the computer. It still wasn't working and a technician from another company advised me to get a new keyboard. Service Tech installed the keyboard at no charge, which I appreciate, and that did fix my issue. However, I lost a lot of my work files that he did not back up before restoring the factory settings, and my Windows Movie Maker is gone, making it difficult to post videos. I had to call him twice; the first time was when I was having trouble re-installing my internet service. He called back four days later, and by then someone else had fixed the issue for me. The second time, the Windows Office Standard that he installed was giving me a message that it would expire in four days. When Service Tech didn't answer his phone, I left a message explaining that I would lose my Office in four days. Meanwhile the same independent tech who assisted me in diagnosing the keyboard issue told me how to uninstall Standard and install the Home and Business I'd purchased with my laptop. Service Tech returned my call on Day 5. If I hadn't gotten help from someone else I would have had no Office, which I need for my business. I consider this poor service and am still trying to adapt to the "restore"--which I did NOT need and has caused me a lot of trouble.

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Great experience! Wonderful, quick and affordable service!

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I have been using Service Tech LLC for all my computer repairs and virus removals since they opened. They have always provided me with excellent service , fair prices and are very professional and courteous. I would highly recommend them for all your computer needs.

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Fast and friendly no complaints

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