Sony Group Corporation
Client Reviews on Sony Group Corporation
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I love sony
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I got my Sony headphones play dang me on the Motorola E5 play boost Mobile and the owner manufacturer distributor in provider for Qualcomm and Google Earth welcome to my home
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This is the worst customer service I've ever experienced. A top of the line tv fails after 2 years. This is the response from sonys customer service - "Thank you for contacting Sony Electronics Inc. We apologize for any inconvenience this may have caused you. Your file has been forwarded to our department. Please be advised that Sony provides a standard 1 year warranty for initial failures to be covered by the manufacturer. Once the warranty expires, it will be the customers responsibility to cover any repair cost on the unit. Due to the fact that the unit is beyond the manufacturer's warranty, we regret to inform you that we are unable to assist you with the repair/exchange.I'll never purchase any sony products again as long as I live. I would advise you all do the same. The quality of their products have gone downhill and they are only a name at this point. A sony used to mean something, apparently not anymore.
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A bunch of liars. Avoid Sony customer service they will refuse to help you and when you complain about it they will lie and say that you never contacted them. I've never been so disappointed in a company in my entire life. I will never buy another Sony product for as long as I live.
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Am using your SONY HIFI RV8 BRAVIA LED
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Love your products me and my family all play your PlayStation and others
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Web site search sucks cannot find portable DVD player BDP-SX910. Amazon lists old and new version, $80 higher than previous model! Not nearly enough date to make a knowledgeable purchase. I await your response 10:08 PST 17 January 2017 LL
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Great products, terrible customer service. I have had a phone in the Sony repair system for over 4 months. This company just does not understand reasonable repair time or dealing with customers. Sony may make good products, but if they break you may never get them back.
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