About - Steiner Sports

Overall Feedback:

I made a great purchase.... so I thought until it arrived. Damaged in shipping on an item that was over $1000 after the discount. The box is large so I would have to bring it directly to UPS and then wait for a repair and hope they didn’t break it the second time. The first rep I spoke was nice, but was not an employee after the initial pictures of the damages were sent. I worked out a deal(or so I thought) with Joe Jankowski, another sales rep. He was discounting two items to make up for the damaged purchase. It’s been 14 days and no signed baseballs that I was inventing another $700 to get. I sent him an email. He replied with a email trying to sell me display cases. I emailed immediately and directly asked him about my order......no reply. I just recently took up the hobby again after years of not having disposable income to invest. and they have turned me off completely. The new process in sales and service couldn’t hold a candle to the old crew!! So said that you can’t be informer and treated fairly. I will remove this when I feel the transaction has been satisfied. Thank you for reading my rant and hope this helps others looking to invest.