Client Review on Syracuse Computer Store

Gina Gayle

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Gina Gayle

Positive Review

October 22, 2019

Reviewed on Oct 22, 2019

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I was in a big jam. My laptop wouldn't turn on and Apple gave me two places to try. Syracuse Computer Store was the one open on Saturday! I went there with my old laptop, my new laptop and an external hard drive. They said they could get my info transferred. Well they discovered that my new laptop didn't have enough memory. So they transferred what they could to the new laptop so I could keep working (I'm a doctoral student) and kept the external hard drive to transfer everything else. I could have gotten all my stuff the same day but they close at 3:00 on Saturday.I picked up my external hard drive and old laptop on Monday, promptly returned the new laptop and then custom ordered another new laptop.It took over a week for the bigger laptop to arrive but when it did I migrated all my information from the external hard drive to the new laptop and I'm back in business.They saved my info! They did what the Apple Store could not and they were reasonable. If you have an appliance that is not in warranty, take it to them!

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