Client Review on Tech Pros PC Shop 570

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Tech Pros exceeded my expectations. I decided to bring my laptop there because of the good reviews I saw about them. I was initially told it would be a few days before I got my laptop back, which was fine. However, I got a call the following day that they were already working on it and they would have it done soon. As promised, they waived the diagnostic fee and only charged for the repairs that I needed. They also installed better anti-malware software on my laptop, and another program to keep it running smooth. Both of these programs are free to use as well. When I picked up my laptop, Luis spent about a half hour as well explaining some basic things to me so that I don’t run into problems in the future, and what I can do to fix some things on my own. The customer-service was unmatched by anything I’ve ever experienced, and Luis’s professionalism is top notch. Luis is a subject matter expert, and can fix any issue that one may have. The prices are very fair, and the quality of work is exceedingly exceptional. I will continue to do business with Luis in the future, and recommend him to anyone that needs professional help with the rapidly changing PC world. I’ve seen a few negative comments on here about his business. I’m sure that it isn’t possible to please everyone, but I can assure you that Luis is a true professional. One person wrote about him failing to return a phone call. I can understand that to be frustrating, but the man runs multiple businesses. He is a very busy person. Honestly, just call him again. He is very reasonable, and strives to deliver the best service to his customers.