Client Review on Tennessee Web Designer

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I’m shocked at all the five star reviews and question their authenticity. Wouldn’t a web builder be able to fake them! My experience matched all of the one-star horror stories. Knoxweb can’t possibly just randomly be deciding who gets a working site and who gets jerked around. So the positive reviews must be fakes. Almost a year and I don’t have a working site. They dealt with my constant concerns over lack of progress by switching project managers. The owner (?) won’t take calls - Kevin Shick couldn’t care less how bad his employees handle things. He’s all about not admitting to any wrongdoing so he’s covered, rather than fixing the problems and delivering on promises or admitting they can’t be fulfilled and working out a compromise. Emails, questions, concerns - all ignored. Ridiculous excuses time after time, being told they are busy or were getting ready for a party (seriously, this was one of the excuses!) and I’m not their only customer! Their “team” are hacks in India who can’t handle anything more than what you can build yourself with very little experience on Word Press. I know because I had to give myself a crash course in Wordpress and do most of what got done myself! I’m a realtor! And almost 60! I’m not a web builder - though apparently I can claim to be one and con people out of their money and get away with it over and over again. So don’t be fooled by their attention in the beginning, their seeming desire to work with you at a price you can afford, and their speedy mock-up of a design (just a regurgitated Wordpress template). And don’t be fooled by their speedy attempts to discredit the bad reviews. They are real. You’ve been warned! You will end up having to hire another company and shell out more money to fix what they took your money to do.