Client Review on TexTivia, Inc.

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We cannot recommend this firm. We had high expectations for this project to improve our website rankings as Chris, the owner, seemed very competent. Unfortunately, the result of the project is that we lost significant rankings. One reason was because they made a change and did not check the website. This change resulted in a loss of content from over 2,000 pages. The next day, they fixed it, but apparently the damage was done and our rankings dropped. The Textivia project manager admitted that, “There is data to support the issue began when the plugin switch happened.” The next day when I asked some follow-up questions as to how this happened, Chris the owner emailed me back. He concluded with, “In reviewing the project and our relationship, we have reluctantly come to the conclusion that we can no longer provide services for you…” In other words, we paid them thousands of dollars, they hurt our Google rankings, when I asked for an explanation I was told “good bye.” Very unprofessional leadership. A terrible experience.