Client Review on Treasure Realty

Feedback:

I booked and paid for my stay for a week with them. I get a call a month out that the home will not be ready for our stay and they offered to help me find another option, all of which are significantly more expensive as options are now limited this close to the date of the trip. People have booked flights and coordinated very inflexible work schedules for this week. Not once did a single person apologize for the inconvenience which would have made this much easier to swallow. They were very short on the phone and through emails, offering low quality customer service and no where in the listing was there a suggestion that the house wouldn’t be ready. Simple customer service strategies and honest advertising could really save people some strife.