Vail Water Company
Client Reviews on Vail Water Company
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asked for help regarding boundrys on our property never got any help especially from manny regarding property totally reducles we are good people .
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Typical utility company. Should be shut down for incompetence.
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Great Customer service. Came out the day i had an issue, resolved it within 2 hours. I can't even get that from the plumbers i'm paying. Thanks guys!
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Since the new owners took over the company customer service is horrible, if there was any other option I would not use the Vail Water Co.
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I'm always treated well
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Customer service is superb. Friendly and courteous employees.
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They are EXTREMELY rude when you call in with a billing question. They are accusatory and do their best to be snippy, nasty, and inflammatory. They also use a company to send out their bills- and it sends them out late, repeatedly. I spoke with a manager and she wouldn't even apologize for the way her employee spoke to me! Unsatisfactory. Unacceptable. They also send bills out that are inaccurate. Which was the whole reason I called, to ensure I was paying the correct amount to them. Ridiculous.
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I have lived in vail for over 20 years. The water quality has never been great but it seems to be getting worse. What does it take to be able to safely drink our tap water? The property taxes alone should more than justify a clean environment. Not only has the the calcium etc.damaged all the pipes in my new home, it has litterally eaten through my faucets. WTH? Another thing-maybe a mining op. like the one at the end of wentworth should be shut down.All of that crap goes directly into our ground water. Any 5th grsde kid knows how that works.
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