Client Review on Vail Water Company

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They are EXTREMELY rude when you call in with a billing question. They are accusatory and do their best to be snippy, nasty, and inflammatory. They also use a company to send out their bills- and it sends them out late, repeatedly. I spoke with a manager and she wouldn't even apologize for the way her employee spoke to me! Unsatisfactory. Unacceptable. They also send bills out that are inaccurate. Which was the whole reason I called, to ensure I was paying the correct amount to them. Ridiculous.