Client Review on West Chester Computer Doctors

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I really don't like giving negative reviews, but this was just an unpleasant experience. When you think of a local business, you hope that the representatives will be friendly and willing to educate the client on what their services entail, after all, it's not a cheap thing to recover data, not to mention a stressful period when you think you lose something important. They were not willing (or maybe not able) to explain the processes, nor did they want to take the time to actually listen to my needs- I always felt like I was being rushed. When asking for more details, the guy literally said, "listen, just leave the data recovery up to us or you can find somewhere else to go." After I said I wasn't going to support a company who didn't treat their customers with respect, he hung up on me. I ended up bringing my hard drive to The Mac Shop in Trolley Square (Wilmington, De) and not only did he recover the data, he did it for $300 less than West Chester Computer Doctors would have charged me. Just 25 minutes from WC, save your money and go somewhere fast, reliable and that people treat their customers with respect. The Mac Shop is great!