Client Review on WorkWave

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If you're looking for a good route management program LOOK ELSEWHERE. THIS HAS TO BE ONE OF THE WORST COMPANIES I'VE EVER DEALT WITH. If I could give them less then 1 star I would.They assured me it would work for what I needed but it was incredibly cumbersome and didn't work properly for my purposes. When I told them I wanted to cancel they said I just needed more training and talked me into giving it more time. After wasting hours of my time working with the program and going through the training like they said the program absolutely didn't work for me and when I called and insisted on cancelling they said I was, conveniently, 3 days past my deadline to cancel. Now they have sent my account to collections and are threatening to sue me for my past due amount plus collection fees for a total of $672.67 in addition to the money I already paid them. And all this for a program that didn't work as described.