Client Review on WSS Creative

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My first visit to Dragon Enterprise Storage was January 2014 where I attended a course. At 9:10am no one was at the front desk. I wandered around aimlessly until I stumbled upon the correct location. Apparently the conference room was double booked as well and we ended up in a much smaller room than we were supposed to. Coffee, tea and biscuits were sporadically served. The girl in charge was overworked, felt no loyalty to the employer and subsequently left a few days later. A few employees pranced around in their dirty overalls in the reception area which gave the space a very unprofessional feel.Against my better judgment I decided to rent storage there. There is a big turnover of staff and in the end I saw no point in investing time to get to know the employees. Another downside is that staff weren't properly trained and were often uhm-ing and ah-ing over equipment, software or simply didn't know the answer to my questions. Most of the time when I was there the manager wasn't in to ask. The time came that I removed possessions out of storage. I phoned up the office, spoke to a man and asked if there's anything specific I need to bring along to close my account. The answer was no. I also said I'll be coming in on a specific date to finish up and would like to have a refund for the time that was left over. No problem.Fast forward three weeks on, when another new manager was on duty again. No, I didn't give Dragon Enterprise a written notice. I pointed out that I had the conversation and specifically asked whether I needed to bring anything in. The staff just shrugged and remained inflexible. Three words describe my experience with this business: chaotic, inflexible, unprofessional.Avoid!