Client Review on Xeal

Feedback:

I loved living here for 5 years, then was completely blindsided with fees upon moving out! Get everything in writing if you deal with these people/this company. Don't take them at their word, no matter how good your business relationship is with them! When I gave notice that we were moving out, the office girl that I talked to didn't write it down. Then when my roommate was getting documents for his new apartment, they told him they didn't have our notice but that they'd put it in and disregard the "30 day notice" part since it was already supposed to be done. Well, they didn't and charged us nearly an entire month's rent in "prorated fees" bc they said I didn't give 30 days notice. I disputed it, got 1 email back, responded, and then never heard another word. Today, both my roommate and I get a call from a DEBT COLLECTOR!