Client Review on Yamaha Corporation

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I used to have better understanding about Yamaha but no longer.Bought my Yamaha PSR A2000 keyboard and later I experienced a problem in one of the 2nd and 4th Octave keys,is starts making clicking noise when press it...Took it to one of Yamaha service centers " Mtronik "since the keyboard still under Warranty. Dropped it off and took my receipt and left ,hoping that it took one week to repair or max 2 weeks.This happened in May 2016.......every weekend i call the service center to find out the status of my keyboard,the answer was " we keep call Yamaha corp every day and leave them a voice mail massages but no response " .I talked to Yamaha dealer up at Wisconsin where I bought my keyboard from,he got involved and contacted Yamaha,,Yamaha called back the service center to approve the repair and send them the defected parts.until yesterday July 19th ,no part shipped from Yamaha and my keyboard still sitting their at the service center.i found out that from Yamaha tech support advisor "Thanh Dao ". I decided that no more business with Yamaha.