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Client Review on Yext, Inc
Feedback:
Yext gets 1 STARS from me as they had more than ample time to fix and update my listings and they wanted me to do all the grunt for them. Which the 1star had to be applied or Google wouldn't post this review.Not only did they NOT update all the listings they promised but the erased all my prior data that I had cleaned up with my prior SEO company, the software service is a crock. They want all the monies upfront so they don't have to work for it afterwards. The whole transition was a FRUAD. They couldn't even fix the duplicate listings, 1 operator got on the phone and couldn't even give a decent explanation of simple questions asked. They stated they have over 70 listings when its only 50 and no different then most of the SEO companies and by the way of the 50 listings some don't even fit the criteria, Like TripAdvisor, Banks.ZERO ACCOUNTABILY !!!!I had 10 clean listings that took 3 weeks to process and were NOT live until I called them out and still took some time to handle that task when its should have been done in 7 business days.I will pass on this horrible experience to as many people as I can to stay away from YEXT, you give the industry a horrible name for those who work hard to earn a living.
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