VIEW RANKINGS FOR BEST COMPANIES BY PRACTICE AREA:
Our Selection Process For
Best Crisis Management Companies in Australia
Our Selection Process For
Best Crisis Management Companies in Australia

Last updated: January 1, 2022

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Best
Top 10 Crisis Management Companies in Australia

Best Crisis Management Companies in Australia - January 2022

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

Needs Analysis

Needs Analysis

Response Time

Response Time

Engagement

Engagement

Copywriting

Copywriting

Reporting

Reporting

Overall Score

0
100
 
G
VG
E
 

Change in Rank

John Connolly & Partners John Connolly & Partners
Talk to a Representative: +61 2 9232 1033
Key Facts For John Connolly & Partners
  • Major Clients:
  • Year Founded:
  • Fulltime Employees:
  • Active Clients:
  • Revenue:
  • Client Retention Rate:
  • Pricing:
  • Website:
    jcp.com.au
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

2
2007
Est. $1 Million
1 - 10
34
87
M
Marquis, Spring Lakes, Tymlez, RSL Queensland, Nexon, Pivotel Group, Mr. Rental, Marqui Macadamias, Springlakes Resort, Pivotel, MS Queensland
100
98
99
100
99
99.2%
NC
Elevate Communication Elevate Communication
Talk to a Representative:
Key Facts For Elevate Communication
  • Major Clients:
    Marquis, Spring Lakes, Tymlez, RSL Queensl...
  • Year Founded:
    2007
  • Fulltime Employees:
    1 - 10
  • Active Clients:
    34
  • Revenue:
    Est. $1 Million
  • Client Retention Rate:
    87
  • Pricing:
    M
  • Website:
    www.elevatecom.com.au
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Negative Review 0 Reviews
Anonymous

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Alliance Rehabilitation Alliance Rehabilitation
Talk to a Representative: +61 7 4772 1219
Key Facts For Alliance Rehabilitation
  • Major Clients:
  • Year Founded:
  • Fulltime Employees:
  • Active Clients:
  • Revenue:
  • Client Retention Rate:
  • Pricing:
  • Website:
    alliancerehab.com.au
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Podium Podium
Talk to a Representative: 833-276-3486
Key Facts For Podium
  • Major Clients:
    Available upon request
  • Year Founded:
    2014
  • Fulltime Employees:
    250+
  • Active Clients:
    15000+
  • Revenue:
    Unknown
  • Client Retention Rate:
    98
  • Pricing:
    M
  • Website:
    www.podium.com
Request A Quote
Reviews (11)
Positive Review 11 Reviews
My business has been using Podium for two yea...
Kelsey Lambdin
Positive Review
We use Podium for my job and they have always...
Kenyon Snow
Positive Review
Great experience. Thanks Podium!
Anna Huckabee

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Clarity Communications Clarity Communications
Talk to a Representative:
Key Facts For Clarity Communications
  • Major Clients:
    Confidential
  • Year Founded:
    1998
  • Fulltime Employees:
    2 - 9
  • Active Clients:
    46
  • Revenue:
    Under $250,000
  • Client Retention Rate:
    90
  • Pricing:
    M
  • Website:
    www.claritycomms.com.au
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Michelson Alexander Michelson Alexander
Talk to a Representative: +61 3 7020 3126
Key Facts For Michelson Alexander
  • Major Clients:
  • Year Founded:
  • Fulltime Employees:
  • Active Clients:
  • Revenue:
  • Client Retention Rate:
  • Pricing:
  • Website:
    michelsonalexander.com.au
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Contenders
CoFactor CoFactor
Talk to a Representative: +61 1300 080 303
Service Offerings:
Key Facts For CoFactor
  • Major Clients:
    Refugee Council Australia, Agazine Global,...
  • Year Founded:
  • Fulltime Employees:
  • Active Clients:
  • Revenue:
  • Client Retention Rate:
  • Pricing:
  • Website:
    cofactor.com.au
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Reputation Edge Reputation Edge
Talk to a Representative: (02) 8024 5922
Key Facts For Reputation Edge
  • Major Clients:
    Volvo, Chartered Accountants of Australia...
  • Year Founded:
  • Fulltime Employees:
  • Active Clients:
  • Revenue:
  • Client Retention Rate:
  • Pricing:
  • Website:
    reputationedge.com.au
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Sefiani Communications Group Sefiani Communications Group
Talk to a Representative: 469-084-8088
Key Facts For Sefiani Communications Gr...
  • Major Clients:
    Confidential
  • Year Founded:
    1999
  • Fulltime Employees:
    10 - 50
  • Active Clients:
    80
  • Revenue:
    $1 million - $5 million
  • Client Retention Rate:
    86
  • Pricing:
    M
  • Website:
    www.sefiani.com.au
Request A Quote
Negative Review 0 Reviews
Anonymous

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

HLB Mann Judd HLB Mann Judd
Talk to a Representative: 02 9020 4000
Key Facts For HLB Mann Judd
  • Major Clients:
  • Year Founded:
  • Fulltime Employees:
  • Active Clients:
  • Revenue:
  • Client Retention Rate:
  • Pricing:
  • Website:
    hlb.com.au
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

Needs Analysis

Response Time

Engagement

Copywriting

Reporting

Evaluation Criteria: Crisis Management Companies
Needs Analysis
Needs Analysis
When evaluating crisis management companies our research team delves into the amount of effort placed into understanding the client's current situation and the journey they took to get there. It is important for the vendor to spend ample time to understand the situation before they are able to address the factors in play leading to the current online crisis.
Response Time
Response Time
The response time of the crisis management company across different aspects is also compared between leading and top contending crisis management companies. This generally includes the amount of it takes for a normal response, a mission-critical response, and the time it takes for them to take an action after a crisis situation in general.
Engagement
Engagement
Online engagement is a crucial component of our evaluation process. The methodology for determining the best course of action online during a crisis event is compared between different vendors to understand how they approach understanding the situation and communicating with web users and other brands online to alleviate and potentially solve the situation for their client.
Copywriting
Copywriting
Our research team also delves into the professional copywriting performed by the crisis management company. Clients often rely on the expertise of the crisis management firm to help them make public statements. The integrity of a statement is dependent on how the statement is worded. Our research team compares the copywriting works of various crisis management firms.
Reporting
Reporting
Transparency is an important part of the crisis management process. Our research team compares how different vendors report to their clients in terms of how their campaign is performing, the progress they are making towards resolving the issue, and the types of metrics they are using to gauge the responses they are seeing online.
 
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Our Selection Process For
Best Crisis Management Companies in Australia
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