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Best Call Tracking Software Australia

Last updated: February 1, 2020

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Best

Top 5 Call Tracking Software Australia

Best Call Tracking Software Australia - February 2020

Rank

Company Name

Year
Founded

Revenue

Fulltime
Employees

Active
Clients

Client
Retention
Rate

Pricing

Major Clients

Other Core
Services

GUI Interface

GUI Interface

Ease of Integration

Ease of Integration

Software Features

Software Features

Reporting Methods

Reporting Methods

Support

Support

Overall Score

0
100
 
G
VG
E
 

Change in Rank

DMA | Digital Marketing Agency DMA | Digital Marketing Agency
Talk to a Representative: 800-569-2754
Key Facts For DMA
  • Major Clients:
    Jet.com, TripAdvisor.com, Kohler, Williams...
  • Year Founded:
    2002
  • Fulltime Employees:
    80+
  • Active Clients:
    500+
  • Revenue:
    Above $10 million
  • Client Retention Rate:
    96
  • Pricing:
    M
  • Website:
    www.digitalmarketingagency.com
Request A Quote
Reviews (93)
Positive Review 93 Reviews
Awesome Experience
5/5 You can no more anyone else after reviewi...
Krishna Murti
Positive Review
TheDigitzones
Digital Marketing is "Evergreen" career choic...
The Digizones
Positive Review
Traffic from search engines is up by a whopping 154 percent. Keywords indexed by search engines is up by 70 percent and sales from our new website are up 33 percent. Steven Masterson

GUI Interface

Ease of Integration

Software Features

Reporting Methods

Support

Spiralytics Agency Spiralytics Agency
Talk to a Representative: 800-674-3404
Key Facts For Spiralytics Agency
  • Major Clients:
    Full Suite, Ayalaland, Enter PH, Manila Re...
  • Year Founded:
    2013
  • Fulltime Employees:
    50+
  • Active Clients:
    100+
  • Revenue:
    $2 million+
  • Client Retention Rate:
    98%
  • Pricing:
    M
  • Website:
    www.spiralyticsagency.com
Request A Quote
Reviews (23)
Positive Review 23 Reviews
Spiralytics Agency has done an amazing job fo...
Harold Weiner
Positive Review
Working with SpiralyticsAgency has been an am...
Gates Los Angeles
Positive Review
I've worked very closely with Spiralytics Age...
Luke Wale

GUI Interface

Ease of Integration

Software Features

Reporting Methods

Support

Jet Interactive Pty Ltd Jet Interactive Pty Ltd
Talk to a Representative: 1300-10-13-10
Service Offerings:
Key Facts For Jet Interactive Pty Ltd
  • Major Clients:
    Google Australia, Foxtel, Westpac Bank, Ca...
  • Year Founded:
    2006
  • Fulltime Employees:
    4
  • Active Clients:
    2000
  • Revenue:
    $3 million - $5 million
  • Client Retention Rate:
    100
  • Pricing:
    H
  • Website:
    www.jetinteractive.com.au
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Negative Review 0 Reviews
Anonymous

GUI Interface

Ease of Integration

Software Features

Reporting Methods

Support

Nascomms Nascomms
Talk to a Representative: 360-449-5933
Service Offerings:
Key Facts For Nascomms
  • Major Clients:
    Confidential
  • Year Founded:
    1999
  • Fulltime Employees:
    2
  • Active Clients:
    36
  • Revenue:
    $1 million - $3 million
  • Client Retention Rate:
    89
  • Pricing:
    M
  • Website:
    www.nascomms.com
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

GUI Interface

Ease of Integration

Software Features

Reporting Methods

Support

AVANSER AVANSER
Talk to a Representative: 130079584
Service Offerings:
Key Facts For AVANSER
  • Major Clients:
    Honda, PROTON CARS, LANIER KITOME, YAHOO S...
  • Year Founded:
    2003
  • Fulltime Employees:
    1
  • Active Clients:
    28
  • Revenue:
    $250,000 - $1 million
  • Client Retention Rate:
    90
  • Pricing:
    M
  • Website:
    www.avanser.com.au
Request A Quote
Positive0% Write Review

 

Negative0% Write Review

 

Neutral0% Write Review

 

GUI Interface

Ease of Integration

Software Features

Reporting Methods

Support

Evaluation Criteria: Best Call Tracking Software
GUI Interface
GUI Interface Easy to Use Interface
When evaluating call tracking software, our research team spends time comparing the graphical user interfaces of each piece of software. Our approach to analyzing the GUI involves testing various functions to determine whether the interface adds to or subtracts from the overall experience. Management should be easy to use and contain intuitive aspects which provide different levels of control.
Ease of Integration
Ease of Integration Quick and Easy Integration
One of the most important aspects of analyzing call tracking software solutions is analyzing the amount of time and effort required by the end client to implement the call tracking solutions into their day-to-day business operations. Whether it be integrating specific phone numbers into advertising campaigns or inserting tracking codes into specific pages, our analysis focuses on ensuring the vendor makes this process simple.
Software Features
Software Features Variety of Features
Our analysis also spans various software features which range from the tracking and statistical features to the ability to segment specific types of calls to different agents. We analyze the proprietary features in addition to how different software solutions implement the same features differently. By ensuring the software maintains a quality and usable feature set, call tracking software vendors provide their clients with a solid experience.
Reporting Methods
Reporting Methods In-Depth Reports & Metrics
Having access to comprehensive reports on the success of different advertising campaigns from the perspective of inbound calls is crucial to the use of call tracking solutions. Our analysis discerns the useful statistics included in a report from information which may be deceiving or otherwise useless to the end user. We ensure the vendors we recommend provide their users with useful information and statistics at a glance.
Support
Support Quickly Responds to Clients
Another critical element of our analysis delves into the support practices and capabilities of each software vendor. Having access to support at all times for issues relating to the use of back end services or the actual call tracking and forwarding ensures the vendor will be on top of any issues which may arise during their use of the service. Technical and customer support should be available in a timely manner to resolve issues.
 
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