Client Reviews on Destin Web Design

    • 4.8
  • 29 Reviews

Most helpful positive review

0 people found the following review helpful

By Terri J Sep 28, 2019

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Most helpful critical review

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By Jetta F. Feb 19, 2019

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Feedback:

My wife's computer wouldn't boot and she had data that needed recovery. Mark got it up and running and installed a solid state drive improving performance. He is knowledgeable and professional and did the job promptly at a fair price. I heartily reccomend him. He seems to me to be someone committed to providing exellent service.

Feedback:

Mark Ramming is always available for my needs and one of the true experts I know of in the tech world. If you have ANY questions, he HAS the answer. I would not trust my computer need with anyone except CTS and Mark Ramming. SIMPLY THE BEST.

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Mark was super friendly and very knowledgeable. He knew what was wrong with my computer within 30 seconds over the phone. I brought it in late that afternoon and he has it done and ready for pick up the next morning.

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Mark and Dan did an amazing job on my PC. I am a gamer and they not only fixed an issue of me crashing to desktop, they cleaned out and sped up my pc. It’s honestly in better condition than when I got it. They were very communicative the whole time and even showed me everything they were going to do. I felt comfortable with them using my $2000 toy, which isn’t easy for me to do. It’s so hard to find anything here in Destin, so I’m glad these guys are here. I’m bringing in my wife’s laptop soon and my dad is bringing in his as well. I just hope they don’t go anywhere because I plan on being a lifetime customer. Thank you thank you thank you! Cheers!

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Mark & Staff are the most dependable and professional computer tech support staff I have ever used and we rely on them for all of our computer needs. A+ I highly recommend their service!

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Great people! Was visiting from out of town and needed to pick up some parts to repair my parents computer. Best Buy wanted to price gouge me, so I called Mark to see if he could help.He was extremely helpful, friendly, and gave me a very fair deal. I'd recommend CTS to anyone needing tech support in the area. My parents will be calling Mark from now on when they have computer problems.

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They know their stuff. They built me a great computer at a good price, on time. A year later when I had trouble with it they found and cleaned the viruses, showed me how to prevent future infections, same day service. Hope these guys are around for many years.

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Got it in and fixed my lap top in one day

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Mark is a lifesaver! My work computer had problems a few weeks ago, took it to Best Buy and Geek Squad "fixed" it... then problem returned. Found out the temporary fix masked a bigger problem of my hard drives failing!! He was able to save all of my data, which was A LOT and back it up, upgrade to better hard drives WITH a warranty FAST! Double checked with Best Buy and the same work would have taken 5 business days where he did it basically in one business day. He also offered recommendations on upgrading my Existing custom built computer.... without trying to sell me the most expensive brand new computer. I highly recommend Mark and am very pleased with his business.

Feedback:

My original review is below, and in it I had just given them 1 Star because I wasn't happy at all ...fast forward: CTS has reached out to make it right - BRAVO TO THEM! They took the computer back, did their best to get it up and running, to no avail so they are giving me a refund on the repair charges and hardware/software charges. This is how you fix a bad situation; face it head on and make things right! Thank you CTS!Original review: Brought my HP laptop in for an issue - would not boot up, would start, then shut down. They talked me into Windows 10, which I added, charged me for the "repair" and sent me home - long story longer, I brought back 2 more times, they finally said it was the mother board, so I paid for and had them install a new one....problem STILL with turning off - by this time with the addition of the new mother board, plus Windows 10 I have about $400 into it. I sent a message thru their website - NEVER received a response. Bought a new laptop, had another person transfer data from the old laptop and he asked. Who did the install of the mother board? Why, I asked: hard drive upside down, cable routed under the hard drive, screws missing and wrong screws used, start button not fully latched, didn't use care in opening...looked like the "work of an amateur". I cannot and will not recommend CTS for any computer work.

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