Fairytale Productions Event Services LLC
Client Reviews on Fairytale Productions Event Services LLC
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I hired Fairytale Productions for my wedding and they provided resources for videography and DJ services and they were great. Working with Shon for the planning was super easy and he was extremely responsive. I really liked the planning tools that the company used to figure out the logistics for the event. I had Paul as the videographer and he was professional and very on top of everything day of. He was great to work with and I would encourage anyone to hire him for your big day. We had Jason as our DJ, he was good to work with, we needed to advise him on starting dance music a couple times during the night however he was very open to our direction and overall did a good job. Would recommend Fairytale Productions to any future bride.
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Fairytale Production team were fabulous! I highly recommend using them to document any of your life’s moments. It is so wonderful to have the option to relive our wedding day! Lance and his team were respectful, timely, and friendly on the day of our wedding. They took great shots and the final video was everything we wanted, and more! Prior to our big day all the staff we came into contact with were prompt, helpful, knowledgeable and courteous. Great value, great product, great team!! THANK YOU! :)
Feedback:
I hired Fairytale Productions Event Services in 2016 for the basic package they offered, the most affordable still at roughly $2,500 for filming. This would use one videographer and two cameras with footage of the ceremony and reception. I was very impressed by their videos online and felt connected to their work, which was beautiful. I, however, was very disappointed in the quality of the product and the process. I had requested ongoing footage of the reception band to capture the video and sound of the band we had. Instead, I ended up with splices of footage with camera movement as he got multiple angles with continuous recordings, which made me feel sick watching it. He must have thought we would splice and edit to make our own movie, which was never what we communicated was the purpose, therefore, lack of communication between staff. This footage was ruined and they tried blaming me for their error. For the ceremony, the tops of our groomsmen's heads were cut off and slightly blurry for some of the footage. The sound cut out in spots. The list goes on and on. They edited and re-edited by another person and tried to make it right with what they had. We ended up with a nice video after countless hours of work on my part to try to find all the mistakes and fix it, especially since they only work over the phone or by email, still not up to par with what I was expecting. **I do not recommend working with someone you cannot meet in person!** I was told in an email that they used this videographer at our wedding as a "guinea pig" to see how he'd do! After our wedding and one other wedding complaint, the videographer was let go. It's my understanding that they outsource some of their videographers. I thought I was getting one of their actual videographers! Fairytale Productions likely only gives you their best effort if you pay several thousands of dollars. Fixing their mistakes became my part-time job, and I was too trusting up front. *My advice: Find a company through someone you know who can attest to their work, meet them in person, and have physical record of all agreements.*
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We hired fairytale productions for video and dj and everything was perfect! There wasn’t one moment that someone wasn’t out on the dance floor and the videographer did such an amazing job!
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My husband and I had a wonderful experience working with fairytale productions. John and Mike did a fabulous job capturing our wedding day. They were so accommodating and helpful during the entire process. We are looking forward to getting our photos back!
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I cannot say enough positive things about Fairytale Productions. This company first caught my attention after a close friend posted her wedding highlight video on Facebook. I was blown away with the detail, quality, and beauty in her video. After getting engaged, I knew Fairytale Productions had to be a part of my special day!From the very beginning, Fairytale Productions cared about my wedding say. They ask the right questions to understand the vision I had and plan purposefully. They listened to what I valued and made suggestions based on experience.Prior to the wedding day, Fairytale Productions would send reminders, confirmations, and continued to ask questions to stay informed. The day of, the videographers were professional, particular, and truly cared about capturing our wedding.My video was returned to me before the expected date, which was a nice surprise! The video captured the biggest day of our life in such a beautiful, meaningful way. It is truly incredible how Fairytale Productions was able to capture our style, values, and love for each other in a nine minute video. We also are able to look back on our ceremony, speeches/toasts, and first dances. The packages Fairytale Productions offer give you many options, while not clearing your wallet.I cannot speak highly enough of Fairytale Productions and would recommend this company a million times over!! You will not regret your decision and will have a video that lasts a lifetime.Thank you Fairytale!
Feedback:
Initially, we were very happy with them. We worked with Ryan as our videographer and Manal as our photographer. Both were a pleasure to work with. They have experience with many different cultures and that was a huge thing for me as we are not American so our rituals are much different from what they may be used to. It rained a little that day but both were able to use an umbrella and get creative with the shots! The pictures turned out amazing and we are so happy with it. The video footage is great however the end result is not what we expected. We hired them for 10 hours and in the end we got four videos: a few minutes of the first look, about half an hour of the ceremony, a few minutes of our first dance, and a couple minutes of special messages from friends. To me, a wedding video is one long video of the whole day. In the contract they wrote down toasts, ceremony, and formal dances are edits that are included. I did not comprehend that well enough because I assumed that just meant more important things to focus on/things that needed more time for capturing. I was not aware that it actually meant that we were to get videos of those thing only. What is the point of hiring a video company if they are only going to give me less than half of my wedding? We ended up getting the raw footage which is an EXTRA $200 for footage of my own wedding that I already paid them to capture. I regret going with them for video and wish I went with someone else. They took two to three days to respond PER email when we discussed this issue. When I asked if they could make the longer video they said no because they only shot footage of the things in the contract and did not do shots of everything else in the wedding. If you choose to go with them make sure you tell them exactly what you want a video of and do not leave out any details, no matter how little. Miscommunication and high expectations ruined my dream of having a wedding video...something I can never recreate.
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I could have not imagined a more talented and professional videographer for my wedding day. Fairytale Productions was absolutely amazing to work with and I am so thankful they were there to capture my big day. They were very creative with their shots and awesome with just going with the flow. Thank you Fairytale for perfectly capturing the best day of my life!
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Our experience with Fairytale Productions was fantastic! We loved DJ Dom. He kept the crowd going and had the perfect MC voice for announcements. Our guests are still talking about how great the music and dj was. The photo booth was a hit. The only thing that I didn't like is that the personnel running the booth removed the red carpet I bought to go in front of my designed Step and Repeat banner. We wanted the fancy red carpet style and had double sided tape for it to stay in place. It was an expense of ours that just got rolled up without anyone notifying us. I understand and appreciate the safety measures, but would have liked a heads up on this. Just a little speck in otherwise perfect celebration Overall everyone still loved the photo booth and photo strips. This captured some good memories. All of our song requests and provided time stamps for first dance, entrance songs etc. went without a hitch! I'd highly recommend DJ Dom to others. We danced all night and it'll be a day we will always remember.
Feedback:
Fairytale Productions was an amazing company to work with from the first phone call I made until we received our full video. They made it so easy for us to communicate with them about our expectations and choices. Our Videographer was amazing the day of the wedding! He worked with the photographer to get what they both needed and helped out when things did not go as planned. The final video has exceeded our expectations and I can absolutely say this was the best purchase we made! THANK YOU Fairytale Productions for giving us a life long memory we can relive again and again!!
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