Client Reviews on Internet City Computers

    • 4.8
  • 55 Reviews

Most helpful positive review

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By Wayne Harris Sep 27, 2019

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Most helpful critical review

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By Alan Lee Feb 18, 2019

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Desperately needed my laptop for the weekend and it started misbehaving at 3:00 on Friday! They did me a HUGE favor!!!! Can't thank them enough!

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First time customer, but I'm hooked. Steve took the time to listen to me ramble about what was going on with my laptop. His customer service is beyond a 5 star, and his service is well worth his very reasonable prices. I will be spreading the word at my office. Thanks Steve!

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fixed my freezing laptop that i had no idea what was wrong with, i tried everything, took it here and they fixed it in 24 hours, great spot, they know what they're doing.

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honest, fun, quick. Steve is THE guy. one of the most knowledgeable and fair tech repair and custom work businesses I've ever worked with.

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I called Internet City on a Thursday was asked to bring in my laptop that day. My problem was resolved on Friday and I was able to resume using my laptop. It's running like brand new! The service was great and reasonably priced. Thanks Internet City!

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TOP NOTCH service, fair prices and complete honesty. I'll go there again. Steve is a patient and ethical repairman: he will not try to lure you into repairs that aren't needed and treats his customers well.

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I have been a customer of Steve's since he was in his first store before moving twice because of his need for more space due to the outstanding work he does. He's always been beyond fair with his prices and what's more important than anything, at least in my opinion, is that Steve is honest and truthful in his evaluations, repairs and sales.

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I try to shop local and patronize the mom and pop businesses as much as possible. Shipping my computer off to be repaired or waiting for the youngsters at Best Buy's computer repair is NOT an option. I stumbled upon Internet City at their old location on Ford and followed them to their new location on Warren. The owner, Steve, has repaired my computers multiple times now and has always resolved the problems quickly, professionally, and without loss of any files. Each time, he has managed to save me a lifetime of frustration and retrieved files and emails that I would be lost without. He is extremely knowledgeable, fair and reasonable with his repair prices. I also appreciate the fact that I can ask him for advice on a particular question I may have about a computer or a type of software and he always provides great advice. If you want someone who is competent, isn't trying to sell you equipment or services you don't need, and is honest and gets your computer or laptop back up and running like a charm, then Internet City is the place to take your computer to. Thank you, Steve and your co-workers!

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Steve is on his 3rd store and I've followed him around and have been to all of them. He's extremely reasonable when it comes to computer repair. He's honest, trustworthy and won't steer anyone wrong. I've had my and my wife's lap top in many times due to various issues. All fixed as if brand new. We have also purchased several used lap tops from him and my wife is currently using one of those today. All great deals and all worked as if brand new. The Desk Tops he sells are also in the same working order. I've sent a number of very good friends to Steve's store to have their own personal computers repaired and they continue to go back to him because of his honesty and price. One of our good friends appreciated Steve's work so much, he went out to a market and presented to him a big basket of fresh fruit to take home. Steve has rebuilt/updated my desk top computer several times, in fact I'm posting this note using it. It's been approximately 6, maybe 7 years ago that I met Steve for the first time with my broken down computer in hand and never looked back. Steve's my main man when it comes to computers and their inner workings. He's extremely knowledgeable in this field. I've even seen State Police and County Sheriff cars in front of his store because he works on the computer systems in their squad cars. Before I met Steve, I can remember having computer issues and took it in to Best Buy for the Geek Squad to look at. I had two hard drives installed in it. After a full weeks worth of time, they removed one of hard drives because they said it was bad and gave me some discs with back up files on it for a sum of approx. $350.00. I come to find out through my brother-in-law, who works on computers and tested the drive, in the State of Kentucky, that there was absolutely nothing wrong with the disc drive they pulled out. Go Figure. I can attest that you will never have this issue with Steve, and the cost of repair will be astronomically lower than what I paid at Best Buy.Thank you Steve for your honesty, integrity, helpfulness, friendliness, and truthfulness. Whenever I hear when talking to someone with a computer issue, your the first one I think of to send them to and will continue to do so.

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I find Steve to be a very fair, honest and extremely helpful. I don't think that you can expect much more than that even if he were family!

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