Client Reviews on Otelco
Feedback:
Probably the worst company I've ever dealt with. They want me to pay a month in advance to keep my services on. I've paid $200 in the last 2 weeks. Paid my bill that was due today ($45) and now they left a voicemail saying if I don't pay it by 8 am I'm getting shut off. My receipt and bill I have say I'm paid in full. I'm switching services because the lady at the desk is overcharging people. I've paid for 5 months of service in this one month. I've called the BBB. I'll be getting all my money back.
Feedback:
since company changed hands website is horrible to navigate. None of the phone numbers go directly to human but all automated. Spent 15 min trying to reach someone on phone had to leave message. i will be looking for new provider. I hate wasting valuable time trying to reach someone on the phone only to get computer.
Feedback:
Office staff always pleasant and helpful. Great service.
Feedback:
Couldn't ask for better service technician's! Thanks Otelco.
Feedback:
I have used 5 different companies so far including AT&T, Charter Spectrum, and socket and Otelco has been the best so far. They have very little down time and awesome customer service. The internet goes up to 100 MBs. When you leave they will do your billing on a pro rate plan meaning the days left in the pay period you don’t use they will re imburse you!
Feedback:
Worst internet I have ever had. Since they bought iland I can't stream anything. Do NOT waste your money or time. Horrible.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
