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Last Updated April 1, 2024
Client Reviews on Risen Phoenix Pvt Ltd
-
- 5.0
12 Reviews
Most helpful positive review
0 people found the following review helpful
Most helpful critical review
There are no negative reviews on Risen Phoenix Pvt Ltd
Feedback:
Outstanding Managed IT Support at a fixed price. We love the fact that they never nickle and dime us. We highly recommend Risen Phoenix.
Feedback:
Risen Phoenix has been an absolute delight to work with over the past few years. They show up when promised and deliver excellent service and support. I would highly recommend them to any business or organization needing IT support and services.
Feedback:
Working with Joe and his team has made my life so much easier. The professionalism and knowledge has allowed us to finish projects much quicker than estimated. Joe's dedication to making sure the client work is done properly as well as the client is happy goes above anyone else I have met. He has good bed side manners and explains everything in detail so you understand the whole scope of the project before the work begins and keeps you updated throughout the project.
Feedback:
We used Risen Phoenix to set-up our home office (server, wifi, etc). Joe did an excellent job, billed us fairly and presented himself professionally. We are three years down the road and have not had any issues with his set-up. Definitely would recommend and use their services again.
Feedback:
I would definitely recommend Risen Phoenix to anyone needing help with their computer/IT needs. Joe is very personable, knowledgeable, reliable and helpful. Being someone who doesn't understand a lot about the IT field, Joe was able to explain everything in manner I could understand. He also gave me some good advice for the future so as not to experience the same problem again. He's also very accommodating and prompt in responding to voice mails or replying to emails.
Feedback:
Risen Phoenix technology group is a great, professional, fast and thorough IT service company. If your IT needs are getting out of control you can count on Risen Phoenix to step in and take control of a complex computer network or a small office that just has a few needs.
Feedback:
Inviting Risen Phoenix to give us an overview of what they had to offer the parish was one of the best decision we have made. It has totally removed the stress of dealing with any computer problems. We can contact them at any time and the problem is dealt with immediately in a very professional manner. Fantastic service at a reasonable cost. Highly recommend!Fr. Sean W. KenneyOur Lady of the Mount Church
Feedback:
Risen Phoenix has supported our computer network for the last 3 years. As a medical practice with 3 locations in Central New Jersey, we depend on our computer systems for our medical records and scheduling patients. We cannot afford to have any interruption in service and the techs at Risen Phoenix respond rapidly to our needs, working with in-house systems, managed services, and software vendors. In addition to computer systems, Risen Phoenix has helped us cut our phone bill in half while increasing functionality and convenience with our new IP Phone system. Dr. Gerald DunhamPrinceton Flemington Eye Institute
Feedback:
In the chaos of opening our doors for business, Risen Phoenix was able to quickly grasp and identify our needs, potential challenges and resource obstacles so we were properly prepared from day one. They looked into ways to reduce our costs without sacrificing functionality and made themselves available whenever a random need arose. On opening day, a technician was on site first thing in the morning and stayed with us all day to ensure we were up and running without issue. The ongoing service and support has been great. They are always available when we need them. We heard about Risen Phoenix from a friend and colleague who had worked with them before, and are pleased we made the decision to hire them as well.Jennifer D’EliaKingdom First Realty
Feedback:
Joe Cusumano, Risen Phoenix Technology Group, has handled IT issues for the Oldwick Animal Hospital since late 2013. He came to us highly recommended by the folks at the Apple Store, as we had Apple computers but used Windows and a Windows-based software to run our company, creating unique problems. Of course, as a hospital, the smooth operation of our computer systems is critical. Joe was very responsive to our needs and concerns, and calmly and professionally worked to correct existing problems. We asked Joe to look at the technology side of the hospital as a whole, and he devised creative solutions for a generally more efficient operation. We have implemented many of his suggestions and are very satisfied with the outcome. He has worked with the office manager to set goals for this year, and the next few years, for all our IT needs. Finally, Joe is extremely personable; he gets along with everyone, attends the needs and questions of the entire staff, yet manages to work unobtrusively and quietly in the workplace. We feel very lucky to have him as part of our organization. Chris OwrenOffice ManagerOldwick Animal Hospital
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